About Sri Lanka Tailor Made

Positioning

Sri Lanka Tailor-Made is a specialist Jetwing brand and a boutique DMC dealing with bespoke travel, focusing on unique & authentic off-the-beaten-track programs to Sri Lanka that follow a low impact high emotion approach that is gentle on the environment but also rich in experience

We are committed to providing not just a holiday but an authentic experience for the discerning traveler. In order to do so, we create moments in every day of the travel program paying attention to the minute details so that people who travel with us step beyond the confines of the traditional tourist circuit, gaining insights into the authentic Sri Lanka and coming away inspired

We are a pioneer member of “Travellermade” and the first “Travellermade” onsite for Sri Lanka. We work with many specialist tour operators and small discerning agents worldwide and ensure a greater degree of focus, attention to detail and an enhanced level of service overall with particular emphasis on being competitive and maintaining very quick turnaround times on quotes

It is said the best way to experience a country is to travel with a local family and at Sri Lanka Tailor-Made, this certainly holds true. We are a 100% family-owned Sri Lankan company and we know Sri Lanka best!

Our team of specialist travel counselors and guides has years of experience and has been extensively trained to handle discerning clientele and as fellow travelers they have gained and continue to gain insights into Sri Lanka’s hidden secrets

Travel services

• MICE – Events involving small groups, weddings, specialized incentive groups, etc.
• Standard VIP – Meet and greet services
• VIP clients and exclusive services
• Private jet transfers
• DMC – A specialized boutique DMC crafting bespoke itineraries and experiences for discerning clients. Very competitive and personalized attention to detail with a 100% local team and very quick turnaround times on quotes with specialist advice backed by the strength of the Jetwing group although operating as a boutique DMC
• Being a part of the “Jetwing” group of companies enables us to gain benefits through economies of scale, access to competitive whole sale prices, transportation fleets and other resources. Jetwing Hotels, our sister company, owns and manages a portfolio of hotels across Sri Lanka also for which we have best rates
• Sri Lanka Tailor-Made also has expertise for the Maldives, taking advantage of our very own Jetwing office in Male, with access to highly competitive rates and exclusive product offering
• Hotels – Own and manage our very own hotels including boutique hotels and villas jetwinghotels.com

Our Story

From its humble beginnings in 1973, Jetwing has risen to be a force in the hospitality and leisure industry. A respected stalwart in the Sri Lankan and international business arena it is credited with the creation and management of a repertoire of prestigious properties that have been acclaimed within the responsible, sustainable and nature tourism segments. A befitting testament to the visionary leadership of Jetwing’s late founding Chairman, Herbert Cooray

Providing the best in destination management solutions for over a quarter of a century, Jetwing Travels takes immense pleasure and pride in showcasing our home to visitors from around the world. With such diversity and variety, this little island provides ample opportunities for our professional and experienced team to cater to the discerning visitor, recognized by the many accolades received both nationally and internationally

Today, Jetwing continues to soar, paying homage to its legacy of entrepreneurship with a slew of new ventures and strategic partnerships in the horizon. Integrating its core strength in hotels and tourism to include a diverse array of services ranging from outbound package tours and IATA accredited ticketing to event management and the best in inbound tour operations, Jetwing keeps pace with emerging opportunities and ahead of the changing needs of its extensive client base from around the world

With a long-established reputation for legendary service and true to Sri Lanka’s famed spirit of warm hospitality, we take pride in doing our utmost to enhance your island experience, with diligent and attentive service. Striving tirelessly to meet all your needs from arrival to departure, our team of committed travel professionals deliver on the promise of excellence with infectious enthusiasm

Jetwing at its very essence is a family owned Sri Lankan company. There is a saying that “the best way to experience a country is by travelling with a local family” and at Jetwing, it certainly holds true when you entrust your holiday in Sri Lanka with us. We stand out indeed, with a culture firmly rooted in family values which dates back to our Late Founder, Herbert Cooray

Visit Sri Lanka the Jetwing way…

Key differentiation factors

• We are Sri Lankan. A 100% Sri Lankan, family-owned company
• In business for over 37 years – A pioneer in Sri Lankan Tourism industry
• Own and manage our own portfolio of hotels, high-end boutique hotels and small villas – jetwinghotels.com
• Sri Lanka Tailor-Made is a specialist boutique DMC with a key focus on small and specialist agents worldwide who may not get the attention they need from a large DMC
• Possess our own fleet of vehicles
• Our guides are the best, well-experienced and have worked with us in partnership for over many years.
• We are a boutique DMC, working independently with a small number of specialist agents but also at the same time have access to the wider resources that comes with being a part of “Jetwing” – our own hotels, economies of scale, whole-sale competitive pricing, etc.

Key trends

• We know what we sell. Our team spends many hours in the field on product immersion so that they are knowledgeable and qualified to give the best advice. Our Directors have experience of over 40 years in the Sri Lankan tourism industry
• We work with all hotels in Sri Lanka. Hotels recommended are completely the team’s own choices based on merit and experience as well as client feedback
• We are completely independent and run and managed as a specialist team. However, we still have access to the wider Jetwing resources and consolidated wholesalers pricing
• We provide exceptional and private experiences using renowned Sri Lankan resource personnel including artists, chefs, historians, archaeologists and architects
• We have believed in sustainability long before the team was coined; from our inception – jetwingeternalearthprogram.com
• We negotiate and obtain the best deals, prices and value additions on behalf of our partners using our group strength but yet remain independent with our advice
• We are able to maintain your own brands in our ground operations, your own logo on our vehicles etc, so we become an extension of your own brand

Associations

DMC Partner of Travellermade, member of PATA, IATA, ASTA, JATA, KATA and AFTA

Accolades

• Nominated as “Best Destination Website” at Asia Pacific Travel Innovation Awards 2013 hosted by Travel Mole
• PATA (Pacific Asia Travel Association) Gold Award 2017 for Marketing Media – E-Newsletter
• Award for the Destination Specialist of the Year at the Luxury Travel Awards 2017
• Nominated as the “Best Content Provider” at the TravellerMade Awards 2016

 Why Book With Us 

• All our travel counselors, tour guides and chauffeur guides are handpicked and have been through extensive training. They have travelled the length and breadth of the island and have acquired a wealth of knowledge, expertise and a comprehensive insight into all of Sri Lanka’s hidden secrets.
• Sri Lanka Tailor-Made deals directly with free independent travelers (FIT`s), most of whom make contact with us via the internet. Hence, a Sri Lanka Tailor-Made holiday is far more cost-effective as it eliminates or by-passes third party travel agents and tour operators, savings which directly benefit the traveller.
• Jetwing Travels of which Sri Lanka Tailor-Made is a part of, is also one of the top three destination management companies in Sri Lanka operating over 30 years, with our own extensive portfolio of hotels, including some of the finest properties on the island. Jetwing also maintains its own fleet of vehicles, a combination which allows us to not only provide clients with the best possible services, but also ensure that our clients receive value for money for their holiday.
• Of course, we also closely and cordially collaborate with all other accommodation providers in Sri Lanka, with the travellers’ best interests at heart. This ensures that our clients’ options are not limited and their every wish is our every command.
• Sri Lanka Tailor-Made – where you set the trend and where we exceed your expectations!

Accolades

		PATA (Pacific Asia Travel Association) Gold Award 2017 for Marketing Media – E-Newsletter
		Award for the Destination Specialist of the Year at the Luxury Travel Awards 2017
		Nominated as the “Best Content Provider” at the TravellerMade Awards 2016
		Nominated as the “Best Wildlife Specialist Company” at SME North West Enterprise Awards 2017
		Nominated as “Best Destination Website” at Asia Pacific Travel Innovation Awards 2013 hosted by Travel Mole