Testimonials

Hi.

I have been meaning to email you. Lee and I wanted to say a big thank you for all your hard work in arranging our wonderful holiday. We enjoyed every single moment and we certainly do have lots of memories of your beautiful country. We felt very well cared for by yourself and our guide/driver Dinishu.  We felt safe at all times. The choice of hotels was perfect as was the service and warm welcome that we received in each of them. We truly could not have had a better holiday.  I shall certainly be recommending your services to others.

I will be emailing you some photos at a later date.

Thanks once again Dileshni.

Jackie and Lee Arslett 😀

Dear Dileshni,

We had a wonderfull time in Lanka. Neel was a great guide. We enjoyed every part of the country. We will write something at trip advisor.
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Thank you for everything.

Kind regards,

Kimberley Innemee

Dear Shahini,
Greetings from Kandy!!
We returned from the road trip yesterday and we all had a wonderful holiday. it was also  a very insipirational trip tpp – to see how Jaffana had fully recovered from over decades of civil war and lost nearly everthing. There is no sign of that sad past but all about people getting on with their lives, renewed hope and life as simple and content it could be. It’s also very good to know that the hotels such as the one we stayed ‘North Gate Jaffna’ hire local youth for most of the jobs and they were excellent.

This email is to extend my sincere gratitude and thanks to you and to jetwing travels for a job well done. We had  no problems and all we had do was to enjoy the holiday 😀!! I must also make special mention of our tour guide Mr Haresha who did an excellent job – he was very courtious, helpful and also very knowledgable and his driving was excellent. With excellent and well experienced personnel like him the future of Jetwing travels looks very bright.

My sister and mother who are generally very fussy – had no complaints – they had all but praise for evertying during the holiday. ( that does not happen often at all!!)

Out of the two hotels we voted the ‘North Gate Jaffna’ our favrouite and would highly recommend the hotel to our friends and contacts. Evertying was just perfect. While Jungle Beach hotel was also very nice and hotel staff were lovely and went out of their way to make our stay a good one – we would possibly recommend it as a place for a  echo friendly holiday with a beautiful beach but not luxurious. We extend our sincere gratitute and thanks to the hotel staff of both locations for the wonderful,  friendly and professional service and hats off to the chefs in both hotels – Sri Lankan food was out of this world – we are very grateful.

A huge thanks to you and to Jetwing travels for another excellent job and I will certainly remain a returning client. Keep up the excellent work and we wish you and jetwing travels the very best of luck.

Warmest regards and many thanks from
Chamila

Hello Dileshni

Thank you very much for all your work with putting our itinerary together. We had the most wonderful holiday and thoroughly enjoyed exploring your beautiful country!

Everything went very smoothly and Nuwan was very knowledgeable, so we learnt so much along the way. It was a perfect blend of exploring and relaxing, so we were really pleased with the schedule that you put together for us.

As you will see from our feedback form, Tea Trails, Ullagulla and Fort Printers were the highlights in terms of accommodation – all fantastic (particularly Tea Trails – if only we had more time there!)

Our least favourites were Jetwing Yala and Heritance Kandalama – both properties are looking tired and are in need of upgrade. Having said that, we are pleased that we visited both locations, as wouldn’t have wanted to miss the Yala safari experience and it was also great to see Kandalama as it is such an iconic hotel.

Please find attached our feedback form and we hope that this is helpful. We look forward to visiting Sri Lanka again one day to explore other highlights – which would definitely need to include Nuwan as our guide and a side trip to Tea Trails 😀

Thank you again Dileshni – we really appreciate your professionalism and level of service.

Kind regards

Jocelyn, Michael and Madeleine Biddle

Hello!

We enjoyed very much our last days at Anantara Kalutara. We are now back home in Doha. The flight was good and the kids are having a well deserved rest.

Upul was perfect during the whole tour, including this morning when we had to leave the hotel really early to manage the security measures at the airport.

A big thank you to you and Upul for making our stay as pleasant and interesting as it could be. We had a good time, despite the situation. Even though we could not imagine that such sadness would spread over the country during our stay, we still come home with great memories of beautiful landscapes and extremely kind people.

I hope that you will not suffer the impact on your reservations for too long and that tourists will be back this summer.

As far as we are concerned, there are lots of places in Sri Lanka that we haven’t seen yet. So we will definitely have to plan a second stay another time!

Good luck for the coming weeks.

Warm regards,

Lucile

Dear Emadhrie

Beryl and I got back from our trip last week and I am back at work today.  We both wanted to thank you for all your efforts to make our trip to Sri Lanka such an enjoyable one.  It was a very sad time to be there but everyone seemed to go out of their way to make sure we were well looked after.  At no stage did we have any fear or feel under threat.  The managers at the Jetwing hotels in Dambulla and Passekudah – Indika Gamage and Wester Felthman – deserve a special mention, as indeed do their staff.  We came away with the view that the Jetwing establishments were a clear cut above the others in terms of quality of staff and management and we plan on future visits to go with Jetwing hotels exclusively.  I have neither Hiran’s nor Shiromal’s email addresses but please thank them on our behalf for the gifts and the suite upgrades we had at Dambulla and Passekudah.  Much appreciated.  I completed the trip assessment and left it with Anton.  I assume he has passed it to you.  Again, for this the second time we have had him, he could not be faulted – very attentive, knowledgeable, punctual and a safe driver.

We hope to make another visit in about 3 years from now, and will be in touch with you about our plans.

With our best wishes and sincere thanks.

Ian