Thank you from Simon

Wednesday, September 2nd, 2015


My family and I have just returned from a 3 week holiday with Jetwings in Sri Lanka and we have had a super time. The reason for writing to you is to let you know what an amazing job Tyrone did as our guide.

There were so many occasions where he went much further than his job required in order to give us the best experiences and, more than that, he is just a lovely guy to be around. We were always laughing and joking and it was like he was the fifth member of our family.

Jetwings is clearly a very good company with good tours and good hotels and I compliment you for that. I’m sure we would have a good time whichever person was our guide, but Tyrone is so good at his job and so pleasant to be with that he made it an amazing experience.

We wanted you to know how much he contributed to our holiday being so succesful.

He is a modest guy, but I hope that you could pass on this praise to him.

Yours sincerely

Simon Rowley

Thank you from Rachana

Thursday, August 20th, 2015

Dear Shiroma,

Greetings from Bangalore! Just wanted to drop a note to express our sincere thanks in making our Sri Lanka vacation so enjoyable and memorable.

The Jetwing Sea property is beautiful! Will definitely recommend to family and friends.

Our guide (Dinusha), Driver (Kumara) and helper (Sampath) were very skilled at their respective jobs and provided us with excellent service.

Thanks once again for your assistance and support.


Thank you from Eleanor

Thursday, August 20th, 2015

Thank you From Charlaine

Tuesday, August 18th, 2015

Hi Marini,

I just wish to thank you for helping my father to arrange for a wonderful trip to Sri Lanka and, in particular, for your concern regarding some discomfort that I was experiencing health-wise while we were holidaying there.

Just wanted to drop you a note to say thank you for your phonecalls while we were in Sri Lanka to enquire as to my condition.

I have written a personal thank you card to Mr. Cooray, which I will send care of the address of Jetwing House in Colombo. I trust that this is okay.

Thanks again.

Thank you from Anju

Tuesday, August 18th, 2015

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Hi Shiroma,

Hope all good. Just wanted to give you the feedback of our Sri Lanka stay.

We had an awesome time and we were taken care of very well..

The driver Mr Weerasinghe and the Guide Priyanatha went out of the way to make sure we were taken care of well from the start of the trip to the end of the trip.

Thanks to them out entire journey was very smooth and comfortable.
I would highly recommend both of them for your future journeys with other customers.

Looking forward to working with you again in the coming future.




Friday, August 14th, 2015

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Dear Marini,

Long time ago….but we would like to thank you very very very very much for organizing our holiday in Sri Lanka. My husband Jo, our daugthers Eva, Sara and Giulia, and myself LOVED Srilanka very much.

The people, the kindness, the views, the food, the monkeys and elephants, and a lot more…. were really great. And thanks to you Marini to organize our trip.

We travelled already through a few country s and we know what we want, and you did a great job.

The communication with your travel agency was brilliant, and all the wishes you made it. ( expemple always two rooms next to each other for us and the kids…. )

Srilanka is a really a lovely country.
We would recommend it to all our friends.

The only bad thing was the illness of Sophie, the daughter of Stefaan and Sabine.

This year it was the 10 time we travelled together with them without problems before. For the moment Sophie follows a treatment of the hospital, but for the chronic dedease she has, it will be difficult in the future.

Once more Marini, thank you very much and once you are travelling through Europe, let us know…






Private Journey – Mr. & Mrs. A.J. & Miss Laura Peck

Friday, August 7th, 2015

Dear Irshad,

We were visiting Sri Lanka to co-incide with a friend of our daughter’s wedding in Colombo and organised our trip with Cox and Kings via yourselves. We just wanted to write and say how very much we enjoyed our visit and in particular to mention our excellent driver Hilmy.

He looked after us so very well, was always punctual and organised our programme to make the best use of our time.
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We should be grateful if you could please convey our thanks and very best wishes to him.

Yours sincerely,

Angela Peck.

Sri Lanka Holiday Review

Friday, August 7th, 2015

Thank you

Friday, August 7th, 2015

I would like to once more thank you all so very much for an amazing time and experience of your beautiful country. My sister and I had the most unbelievable time thanks to your warm hospitality from the start of our trip and our initial messages Sriyantha.

You have a unique collection of hotels, all so different and a story behind the Jetwing brand that definitely helps make guests’ stays even more special. I was also overwhelmed by your attention and assistance from Indika arranging a private cooking class for us to Gamunu taking us personally to our room or Shariz arranging delicious tea when we were a little cold or tired and Sujeewa and Shamil being the best hosts possible. Thank you so very much, all this attention to details made our stay even more memorable.

I would like to let you know I have finally completed all my reviews for your properties on TripAdvisor and I sincerely hope this will help bring a lot more business to Jetwing Hotels!

I have also send emails to my events team at work and I have not stopped talking about Sri Lanka for the last 2 weeks and I know already 2 people who will be coming on the back of that, let us hope for more.

Thank you very much everyone and have a beautiful day.


Albane & Clementine

Thank you from Samantha

Monday, June 15th, 2015

Dear Shiroma

I just wanted to say a huge thank you for helping to organise our wonderful holiday in Sri Lanka, after being back nearly a week we are still talking about our amazing holiday and missing the lovely country, people, food and weather!

All our accommodation and plans were perfect. Except for the error with the flight details, which was stressful at the time but it appears we all read the flight time wrong on the tickets.

Thank you for rearranging the pick up and hotel stay in Colombo for us also. We finally sorted out the bed situation! I was better prepared for our hotel in Nuwara Eliya when explaining our requirements, which they arranged perfectly.

The coach was very comfortable and the Driver, guide Zam and helper were all wonderful and very knowledgable. The boat trip in Mirissa was also very special – I did not realise that you had booked a catamaran boat for us – we were all expecting some sort of open boat trailer. Peter and his crew were fantastic we saw whale and dolphins – which pleased my younger daughter no end and made up for the sea sickness!

I will be taking sea sickness tablets on future trips!

Our villa was almost amazing and after meeting the director of Mosvold during our  stay I understand it is no longer managed by Jetwing. I have sent my feedback to the new Mosvold operation team. It was a perfect venue for us to all relax and unwind – and I have already been asked by friends and family who are interested in booking a tour like ourselves for all the details.

One thing I have learnt from the trip is that is does pay to plan well in advance and I am thrilled that together we created a trip of a lifetime for my family and friends. Our friends fell in love with Srilanka and it’s friendly people – even if we noticed service can be very laid back at times! I shall be in contact when passing on friends bookings to you, and I have promised to give some trip advisor reviews for Mosvold and Leopard trials in-particular – whose service on the safari was truly outstanding.

I look forward to our next trip to SL in 2017 we hope!

If you require any further feedback on any parts of our trip do let me know – also any future holiday offers I would be interested to hear about.

I wish you well and thank you for your very helpful and efficient service.

Best wishes

Sri Lanka Tailor-made