Dear Shiroma

I just wanted to say a huge thank you for helping to organise our wonderful holiday in Sri Lanka, after being back nearly a week we are still talking about our amazing holiday and missing the lovely country, people, food and weather!

All our accommodation and plans were perfect. Except for the error with the flight details, which was stressful at the time but it appears we all read the flight time wrong on the tickets.

Thank you for rearranging the pick up and hotel stay in Colombo for us also. We finally sorted out the bed situation! I was better prepared for our hotel in Nuwara Eliya when explaining our requirements, which they arranged perfectly.

The coach was very comfortable and the Driver, guide Zam and helper were all wonderful and very knowledgable. The boat trip in Mirissa was also very special – I did not realise that you had booked a catamaran boat for us – we were all expecting some sort of open boat trailer. Peter and his crew were fantastic we saw whale and dolphins – which pleased my younger daughter no end and made up for the sea sickness!

I will be taking sea sickness tablets on future trips!

Our villa was almost amazing and after meeting the director of Mosvold during our  stay I understand it is no longer managed by Jetwing. I have sent my feedback to the new Mosvold operation team. It was a perfect venue for us to all relax and unwind – and I have already been asked by friends and family who are interested in booking a tour like ourselves for all the details.

One thing I have learnt from the trip is that is does pay to plan well in advance and I am thrilled that together we created a trip of a lifetime for my family and friends. Our friends fell in love with Srilanka and it’s friendly people – even if we noticed service can be very laid back at times! I shall be in contact when passing on friends bookings to you, and I have promised to give some trip advisor reviews for Mosvold and Leopard trials in-particular – whose service on the safari was truly outstanding.

I look forward to our next trip to SL in 2017 we hope!

If you require any further feedback on any parts of our trip do let me know – also any future holiday offers I would be interested to hear about.

I wish you well and thank you for your very helpful and efficient service.

Best wishes
Samantha